4/1/08 reading summary
Monday, March 31st, 2008Businesses today want to get more and more involved with training their employees, but may not actually be thinking about the training that is really needed. Are they thinking about who should be involved in the training? What strategy would be most appropriate for their purpose? Do they even know what their training objectives are? There is so much involved in training that sometimes it is completely forgotten about in the need just to have training.
I am reminded of a current training implementation that is occurring in my current place of work. There have been for some time a demand for some type of structured training to be put together for our incoming new hires. So being put under the pressure from directors and voiced concerns, a training program was put together. At the moment it is currently be rolled out for the first time and it is clearly lacking a strategic thought process. The first major flaw is the lack of appropriate people involved in the training. No higher level managers have had any say in the training or are apart of giving the training. There was one person designated to do the training and it is quickly becoming too much for them to handle. With this being the case, current employees are being asked to take part as trainers and having to rapidly learn the program. The second major flaw is the objectives for the department as a whole are not clear. There have been goals laid out for the employee, but they could appear to be more of a timeline than goals to be achieved. They need to figure out how the program is going to be beneficial for the employee and ultimately for the department.
Emotions play a big role in the workplace. They are something a majority of people believe shouldn’t be brought into the workplace, but after all we are humans and not robots. I try to keep all of my negative emotions separate from what it is I do at work, but I like to work with people who are objective to allowing their emotions occasionally play a role. Those who choose to block out all emotions come off less sympathetic and understanding of what might be going on with their fellow peers.
The role looks play in an organization and their practices to me coincide with emotions and how they make up a company’s culture. I have never been apart of a company whose culture was as strong as the retail company I recently left. It was clear the type of look they wanted and the personalities their employees to have. Everything was extremely predictable and although they were in the process of still trying to figure out their product’s identity, the company’s culture was well established. A company’s culture plays such a strong role, because once you get sucked into it, it rules the way you conduct business. It becomes very hard to implement ideas of your own or form opinions that are not influenced by the culture.